by The Motivation Agency | Nov 1, 2023 | Training
In today’s competitive market simply supplying a product or service is no longer enough. Customers have come to recognise (and expect) superior and personalised customer service. Businesses need to go that extra mile to make their customers’ experience easier...
by The Motivation Agency | Jun 27, 2023 | Communications, Customer Experience, Training
Home What We Do L&D Solutions Communications Digital Solutions Reward & Recognition e-Learning courses Success Stories About Us Get in Touch Blog Search for: Successful sales and Customer Service teams understand the benefits of identifying their market and...
by The Motivation Agency | Jun 22, 2023 | Customer Experience, Training
What’s the real impact of a good customer experience? While a decade or two ago, bad customer service meant losing the one or two customers who experienced it, nowadays it means changing your brand perception for the whole of your customer base. Customer experience...
