by The Motivation Agency | Jun 27, 2023 | Communications, Customer Experience, Training
Home What We Do L&D Solutions Communications Digital Solutions Reward & Recognition e-Learning courses Success Stories About Us Get in Touch Blog Search for: Successful sales and Customer Service teams understand the benefits of identifying their market and...
by The Motivation Agency | Jun 23, 2023 | Coaching, Culture, DEIB, Training
Everyone carries biases within themselves. Some are unconscious, some are not. The question here is not: do we have biases? The question is: how do we get rid of them? Biases, whether conscious or unconscious, can significantly impact workplace dynamics, people’s...
by The Motivation Agency | Jun 22, 2023 | Customer Experience, Training
What’s the real impact of a good customer experience? While a decade or two ago, bad customer service meant losing the one or two customers who experienced it, nowadays it means changing your brand perception for the whole of your customer base. Customer experience...
by The Motivation Agency | May 30, 2023 | Employee Engagement, Training
“The only thing worse than training employees and losing them is to not train them and keep them.” Zig Ziglar Urban myth has assigned this famous quote to many businesses over time. In one famous mythical case, a senior employee of a leading technology brand made...
by The Motivation Agency | Mar 31, 2023 | Digital, L&D, Training
Cyber Security is one of those topics that never cease to spark debate, especially when it comes to concerns about how to address it. While many people understand the challenges of Cyber Security, equally many are blissfully unaware. To help people’s...
by The Motivation Agency | Mar 1, 2023 | Employee Engagement, Training
The skills market is littered with challenges at the moment. Employers need to save costs while demanding more from their people and trying to retain them. Some organisations are therefore exploring cost-effective learning and development solutions to upskill,...
