by The Motivation Agency | Apr 20, 2023 | Communications, Empathy, Employee Engagement
Empathy and sympathy are often used synonymously, however, there’s a big difference between them. Confusing the two could create missed opportunities to support others and build strong relationships. To understand the difference, we need to master each...
by The Motivation Agency | Apr 20, 2023 | Communications, Employee Engagement, L&D
‘I really wish I’d said…’ ‘If only I hadn’t been so quick to say…’ We’ve all been there! 😔 For something we all do so often, having conversations, particularly the ones that count, can be hard. It’s easy to find reasons why conversations are so valuable; ...