by The Motivation Agency | Dec 22, 2025 | Coaching, Communications, Culture, Empathy, Employee Engagement, L&D, Leadership, Managers, Mental-health
Karen Notaro, Head of Employee Experience at His Majesty’s Courts & Tribunals Service (HMCTS) describes the evolution of the project and the journey we took together to create the solution they were looking for: The Challenge HMCTS set out to improve employee...
by The Motivation Agency | Dec 9, 2025 | Coaching, E-Learning, L&D
On an autumnal morning, in a quiet training room tucked away in an area of a community building, twelve managers gathered around a set of tables arranged in a semi-circle. They represented different charities, different missions and vastly different personal journeys...
by The Motivation Agency | Mar 3, 2025 | Coaching, Employee Engagement, Managers
In the past, managers were often seen as authoritative figures, leaders who directed, supervised, and made key decisions for their teams. However, in today’s rapidly evolving business world, this traditional model is being replaced by a more dynamic and supportive...
by Alessandra | Mar 28, 2024 | Coaching, Communications, Culture
Guaranteeing open and participative two-way communication is crucial for several reasons, both in personal and professional contexts. Why should you prioritise and ensure open and participative communication? ✔️ Effective Information Exchange: Open and participative...
by Alessandra | Mar 27, 2024 | Coaching, Communications, Culture, Empathy, Employee Engagement, Leadership, Managers, Reward & Recognition, Training
Displaying trust, empathy, and showing that you care is essential for building positive relationships with colleagues and fostering a healthy and productive work environment. When these power skills are embraced and demonstrated by managers, they have the potential...
by Alessandra | Mar 5, 2024 | Coaching
Have you seen those social media posts that tell you how to say things at work ‘in a professional manner’? Off-screen, the social media influencer asks, “How do you professionally say, ‘That’s not my job’”? They reply with something like, “I’d love to help, but...
