Our Blog
“If you have knowledge, let others light their candles in it.”
Margaret Fuller
Through our blog, we hope to help you find interesting insights, thought leadership and valuable tips.
Upskill or Not to Upskill… That is the question.
“The only thing worse than training employees and losing them is to not train them and keep them.” Zig Ziglar Urban myth has assigned this famous quote to many businesses over time. In one famous mythical case, a senior employee of a leading technology brand made...
Reward and Recognition programmes, they’re not just about gift vouchers!
🎁I have always been a high mileage driver and like many drivers, I have my favourite fuel stations. ⛽ Back in the 80s I had a fuel account with a Texaco garage between my home and the office I was working in and would fill up around 3 times a week. 🚗 Every time I...
What is coaching really about?
As we celebrate International Coaching Week, I thought I would share how I have used coaching outside of the workplace. Several years ago, I was a volunteer instructor with British Waterski & Wakeboard and was one of the first coaches to qualify in the UK for my...
The benefits of Reward and Recognition programmes and why they work for Sales Teams
Reward and Recognition 🏆are central to employee engagement, and any employee engagement solution must deliver measurable improvement in business performance. Sales teams are the lifeblood of any successful business; motivating them to perform at their best is crucial...
Are incentives your friend when motivating great performance?
I have been talking to a great friend of mine, who works in sales, and as we all know the last couple of years have not been brilliant for retail and business sales. Over the last couple of months, huge pressure has been applied to the sales team to close business for...
Empathy, sympathy…what’s the difference?
Empathy and sympathy are often used synonymously, however, there’s a big difference between them. Confusing the two could create missed opportunities to support others and build strong relationships. To understand the difference, we need to master each...
Why conversations can go wrong
'I really wish I’d said…’ ‘If only I hadn’t been so quick to say…’ We’ve all been there! 😔 For something we all do so often, having conversations, particularly the ones that count, can be hard. It’s easy to find reasons why conversations are so valuable; they...
Is empathy having its moment?
In 2009, I facilitated a meeting with a client from a global hospitality brand. It was a very culturally diverse group and represented a range of professions: marketing, operations, and human resources. We were developing a charter for a major new initiative and the...
Equality, equity and inclusivity…What do they mean?
For a few decades now, The Motivation Agency has been supporting organisations in their employee engagement journeys. When looking at driving more engagement within your business, it’s critical to create a more inclusive environment, where people can benefit from...
The Human behind Cyber: how cyber awareness training can make your business more secure.
Cyber Security is one of those topics that never cease to spark debate, especially when it comes to concerns about how to address it. While many people understand the challenges of Cyber Security, equally many are blissfully unaware. To help people's understanding of...
Should you invest in training for your greatest asset?
The skills market is littered with challenges at the moment. Employers need to save costs while demanding more from their people and trying to retain them. Some organisations are therefore exploring cost-effective learning and development solutions to upskill,...