Our Blog
“If you have knowledge, let others light their candles in it.”
Margaret Fuller
Through our blog, we hope to help you find interesting insights, thought leadership and valuable tips.
Choose the best language for your coaching conversations
Have you seen those social media posts that tell you how to say things at work ‘in a professional manner’? Off-screen, the social media influencer asks, “How do you professionally say, ‘That’s not my job’”? They reply with something like, “I’d love to help, but...
Team building…fictional or functional?
‘Team building’ activities are an overused go-to solution, for many managers whose teams aren’t working well. Promises such as “the transferrable skills learnt in team building activities can transform any group into a high-performing team…” can be alluring. Whether...
Stop finding excuses and jump on the employee engagement wagon.
Everyone talks about it, but few get it right. Employee Engagement is often overlooked and relegated to tick-box exercises. However, effective Employee Engagement is much more than a few perks and vouchers, it’s an in-depth, comprehensive, and measurable strategy...
New Year, New Employee Engagement Strategy: Boosting Motivation and Performance in January
As the calendar turns over to a new year, it's the perfect time for organisations to reinvigorate their employee engagement strategies. January marks a fresh start for both employees and employers, offering the opportunity to set fresh goals, foster motivation, and...
Why recognising your employees shouldn’t just be a Christmas tick-box exercise
Ho, ho, ho... nearly that time again. 🎅🎄 50 years ago, I was a small child. I remember Christmas 1973 very well for several reasons. Not only Slade being number 1 in the good ol’ pop charts, or my desperation that Christmas day would bring a Raleigh Chopper...
Future-proof your Leaders: How upskilling your people early on will help them succeed in their new role.
We know, that in any business, leaders have more responsibilities than they can count. And the list of challenges continues to grow as work changes over time, (like hybrid and remote working, the rise of artificial intelligence (AI), automation, and digital...
Upskill your managers or lose your best talent.
Would you fly on an aeroplane that hasn’t been upgraded or serviced in a while? …possibly not… Why? Well, it doesn’t feel very safe! The same is true for managers. Would you entrust your teams to managers who haven’t been trained or upskilled on people...
Stop… think… coach!
Being a manager is a tough job. Between pressure to hit KPIs and pressure to ensure your team is happy and supported, no day is the same, and no day is a walk in the park! Additionally, many leaders feel they don’t get the right support from the business and (as...
Customer experiences: how do you add value for your customers?
In today’s competitive market simply supplying a product or service is no longer enough. Customers have come to recognise (and expect) superior and personalised customer service. Businesses need to go that extra mile to make their customers’ experience easier...
Effective recruitment and Employee Retention: what’s the secret?
People are what makes businesses successful. Their skills and knowledge will differentiate you from the competition and create long-lasting relationships with your clients. No wonder then that so many businesses invest highly in recruiting and retaining the right...
Empathy, Compassion, are they comparable?
In a previous blog, Empathy versus Sympathy, I explored the distinction and differences between the two. Hopefully, the notion of being either sympathetic or empathic is now clear! I then started thinking about compassion and the differences between empathy and...
Do you listen like a Dog?
A Lesson in Mindfulness and Connection Do you know who are good listeners? Dogs. 🐶 As humans, we often take pride in our communication skills…even when they're not so good! Luckily, all skills can be learnt and improved. So today, we are going to sit back and...
Build One-to-One Conversations your team looks forward to.
In a fast-paced corporate world, where productivity and efficiency reign supreme, many organisations overlook the significance of personal connections and individual growth within a team. Managers sacrifice valuable frequent one-to-one conversations to focus on the...
Nurturing Fairness: how to avoid bias in your recruitment processes.
You probably have several HR policies looking at avoiding and addressing biases within your workforce, additionally to training for your leaders. Have you also looked at avoiding biases throughout (not just during interviews or just when CV screening) your...
Good managers don’t grow on trees.
In every organisation, the role of a manager is critical in driving success, maintaining team engagement, and achieving goals. A good manager will provide guidance, support, and inspiration. However, not all managers are good managers, and not all good managers...