about us

PEOPLE FIRST

We care about people. We always listen to each other, show respect and value others’ opinions.

We encourage and nurture a positive and inclusive culture. 

PROGRESSIVE

We are always looking for new and better ways of doing things.

We challenge ourselves to think differently, inspire others and think outside of the box.

PASSIONATE

As a team, we are all passionate about what we do and about our clients.

We are passionate about achieving the best solutions and results for everyone.

STRAIGHTFORWARD

We are clear, uncomplicated, easy to understand and honest. All ideas are valued and treated equally.

We help each other learn, thrive, and succeed.

Our values of putting people at the heart of everything we do and our passion for our clients and our work translate through everything we do and are reflected in our ambition to continuously develop our services, innovate and increase our knowledge.

Since 2006, The Motivation Agency has been helping businesses create environments where people can grow, thrive, and succeed.

We’ve had the pleasure to support amazing businesses in achieving their employee engagement goals and have built long-lasting relationships that create value.  

Over the years, we have learned about the challenges that businesses face every day in their Employee Engagement journey.

We understand that when it comes to creating Employee Engagement solutions and Learning & Development opportunities, every business is unique.

This means creating delivery options that can be online, face-to-face or a blend of both.  

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In 2020, we created The Motivation Agency Online to support businesses’ requirements for bite-sized, self-paced, cost-effective e-Learning solutions.

A platform where clients can find a wide-ranging offer of ready-to-access e-Learning Courses, to improve their team’s performance and business culture. 

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Courses available on The Motivation Agency Online are SCORM compliant, and combine animation, videos, gamification, quizzes, and scenario-based learning, for an immersive and engaging, interactive eLearning experience.

They’re available to load onto your own Learning Management System / Learning Experience Platform or to access via our own platform.  

MEET THE TEAM

We are a friendly bunch, who go out of our way to make your life as easy as possible.

Our team combines the best of new talent alongside experienced specialists, who work with dedication and passion to deliver the best solutions for your organisation. 

Our consultants in Communication, Learning & Development, Digital Solutions and Reward & Recognition, are supported by an in-house team of instructional designers, illustrators, animators, and website and app developers.

Chantal - Managing Director

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Her career started in retail management for UK retail businesses Top Shop (Burton Group) and Richards (Storehouse).

Chantal then moved to the world of Performance Improvement, first leading the Client Services department at The Grass Roots Group (where she met some great talents, that she would later bring into The Motivation Agency) and then joining Global Reward and Recognition leader Maritz before its merger with Grass Roots.

In 2006, she set up The Motivation Agency, with the aim to assist Businesses with their Employee Engagement needs.

She leads The Motivation Agency with passion and innovation, nurturing a culture that has people at its core.

Dominic - Learning and Development Director

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Dominic has worked closely with several big brands across different industries during his 20-year L&D career. 

From the automotive sector as Head of Dealer Sales Academy at MG Rover, then into a consultancy role leading learning programmes for the Volkswagen Academy and Toyota Europe before working extensively with the NHS and Shell amongst other major brands.  

Since 2009, Dominic has been part of The Motivation Agency, leading some of our clients’ most successful employee engagement programmes, and supporting them in improving organisational performance through blended learning solutions and incentive programmes. 

The key to his success is working in partnership with clients to find straightforward solutions to complex business challenges. 

Siobhan - Head of Sales

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From Australian to UK businesses, Siobhan’s career has seen her working with a wide spectrum of clients and industries across the globe. 

With a keen eye for detail, Siobhan has a passion for our clients and making sure that we find the perfect solution for your organisational needs and requirements. 

Alan - Head of Digital Development

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Starting his career as a Software and Web Developer first for The Grass Roots Group and then Maritz, Alan has used his passion for technology to help businesses find and implement the best tech applications available across various industries, keeping up with a constantly innovating landscape.

His enthusiasm for technology and continuous upskilling, allows Alan to inspire and guide our team in developing solutions that are accessible, engaging and utilise the most up-to-date technologies.

Tricia - Project Manager

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Tricia’s approach brings value-added skills that allow her to efficiently bring our client’s vision to life. 

Her experience at The Grass Roots Group has equipped her with the skills to quickly identify the best person for the job, match skills and put together the best talent for client programmes. 

Tricia joined The Motivation Agency in 2014, and her pragmatic and rigorous approach to client projects has kept everyone on track ever since, empowering the team to quickly overcome any unexpected challenge.

Ian - Learning and Engagement Specialist

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Qualified to master’s level in education, organisational development and learning technologies, Ian has over thirty years of experience in creating employee engagement solutions across diverse industry sectors.

Ian started his career working with brands such as the ICC Information Group, The Financial Times Business Research Centre, and Investors in People UK, then joined The Grass Roots Group, setting up their Learning Services and developing their Employee Solutions proposition.

Ian’s passion means he will take the time to really understand a client’s needs and challenges before developing a solution that will deliver a measurable difference to their businesses.

Amber - Learning Specialist & e-Learning Developer

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With an early career at Costa Coffee, one of the most loved UK coffee retailers, as a Skills Development Advisor, Amber brings a wholesome approach to learning solutions for our clients. 

Her positivity and passionate approach to delivering training sessions, allow her audience to easily assimilate valuable information and crucial knowledge. 

Amber’s learning solutions are led by empathy and a deep understanding of how emotions can affect people’s behaviour, this brings even more power to her training, connecting her with her audience and creating long-lasting relationships.

Beth - Learning Specialist and e-Learning Developer

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An Electronic Engineer, Beth started her career creating technical, maintenance and operator manuals for land-based and naval radar systems at Plessey Company plc. 

She found her passion for instructional design and e-Learning while working as a Learning Specialist with the global performance improvement agency The Grass Roots Group. 

She joined The Motivation Agency in 2007, bringing a crisp vision to our blended learning solutions. Using the full range of Articulate 360 tools and Gomo rapid authoring software, Beth will create powerful learning modules that drive measurable change in skills, knowledge and performance. 

Her eye for detail and ability to translate complex information into easy-to-understand and engaging content allows Beth to create courses through which users can digest and assimilate extensive concepts effortlessly.

Alex - Learning Administrator

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Passionate about gaming, storytelling, and creating learning solutions, Alex develops some of the most engaging courses you will ever see. 

Her career has seen her working across different industries, from River Island to Twitch, empowering her with a flexible approach when it comes to people’s needs and a quick understanding of the challenges presented by different industries. 

The learning solutions she develops are accessible, enjoyable, and enriching.

Toby - Graphic & Digital Design Executive

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Toby’s enthusiasm is reflected in his work, which brings an original perspective to our client’s projects. 

His eye for detail and deep understanding of the emotional charge of creative design captures the real essence of brands and communicates values and mission at a glance. 

Since joining The Motivation Agency in 2020, Toby has helped us bring our client’s vision to life through innovative creative design of animation, web design and visuals for blended learning modules.

AND MEET OUR EXTENDED FAMILY

We work with a small group of highly talented specialists with complementary skills and knowledge, who share our passion for people and performance.

We’ve enjoyed long and productive relationships with all of our associates, who work seamlessly alongside our own team, to deliver outstanding experiences for clients.

Nick - Author and Coaching, Sales & Customer Experience Guru

Nick Drake-Knight is an authority on personal development and continuous improvement. His coaching work is used in family dynamics and social care arenas, including the UK government’s public health programme integrating healthcare and social care in the community. This builds on his success in the commercial sector, helping global brands implement day-to-day employee development strategies. He is the creator of the highly successful frameworks Continue & Begin Fast Coaching®, Meerkat Selling® and Every Customer Wants®. He is director and sole shareholder of Continue and Begin Ltd, an international conference speaker, experienced learning & development consultant and an innovative individual and team coach. He has advised world-class commercial brands including Arc’teryx, Audi, Bang & Olufsen, Barclays, B&Q, Carphone Warehouse, Fat Face, General Motors, Halifax-Bank of Scotland, Harveys Furnishings, Hays Travel, Heal’s, Homebase, Honda, Jaguar, Kawasaki, Kia, Mazda, The Mailbox, McKinsey & Co, Mercedes-Benz, Mitsubishi, Moss Bros, Oakley, O2, Peugeot, ProTyre, Salomon, Shell, Sports Direct, Via Sports, Virgin Media, Volvo, Volkswagen and many, many more. ndk-group.com

Serena - Talent, EDI and Executive Coaching Marvel

Serena Palmer is a qualified coach with over 15 years of experience in talent, leadership, and Equity, Diversity, and Inclusion (EDI). She specialises in tailoring her knowledge to unique business environments. With a background spanning theatre, operational roles at iconic London landmarks, and international HR leadership, Serena brings a diverse perspective to her coaching practice. Throughout her career, Serena has honed her skills in coaching and mentoring, guiding individuals from entry-level to senior management. Her expertise in crafting future-ready strategies and promoting EDI is evident in her presentations at numerous conferences and collaborations with renowned businesses. Serena is passionate about driving impactful EDI change, seamlessly integrating it into talent strategies for sustainable success. Her unique background and dedication to EDI make her a sought-after coach and consultant for organisations seeking to create a more inclusive and equitable future. www.serena.consulting

Steve - Executive Coach and Mentor Extraordinaire

Steve Oliver had a long corporate career in senior Sales and Customer roles before attaining the Institute of Leadership and Management’s Executive Coaching and Mentoring (Level 7) Certificate. Additionally he has written and delivered a wide range of general management courses. All of these experiences go into the mix with his coaching and mentoring delivery, aligned with his pure enthusiasm that ensures coachees feel fully supported. These range from a Team Supervisor to a Cardiologist to a COO and many more across a huge range of sectors. Building trust rapidly, he’s clear it’s all about stimulating the growth mindset whether overcoming historic concerns or moving out of comfort zones. As a newly appointed Sales Director said: ‘I couldn’t have achieved it without you Steve, thank you sincerely’. Email Steve

Steve - Operations Ace

Steve O’Neill is our go to associate for all things embedding and operationalising. With thirty years in operational leadership and skills development, Steve has a clear focus – delivering effective skills development programmes that have real-world impact. From workshops to digital platforms, Steve loves nothing more than helping people get to their best in the fastest time possible with the most relevant and engaging solutions. He is passionate about helping people solve problems by ensuring new skills are embedded and supported, to deliver performance improvement where it matters. From coaching to leadership, teamwork to communication – Steve isn’t just a skilled facilitator – he has years of experience applying these skills in practice. A powerful combination of experience to help you and your team. sondevelopment.com

Sophie - Events Supremo

Sophie Morris is highly experienced in complex event logistics and has over 30 years of experience in the events industry, including extensive work in the not-for-profit sector.  She is a recognised thought leader in event design and event delivery and sits on a number of events industry advisory boards.

As Managing Director at Worldspan, Sophie oversees all event management and creative operations. Sophie has personally delivered some of the company’s most complex and demanding events and has a total commitment to exceptional service delivery.

She has worked across all organisational structures and has successfully championed ideas across a wide range of event formats and across different industry sectors.

Sophie’s maxim is very much the ethos that she distils into their team that there are no ‘dress rehearsals for a live event, it has to be right, first time, all the time’.  She is also passionate about sustainability and is proud to hold the ISO20121 standard for sustainable events.

worldspanplc.com

GIVING SOMETHING BACK

We are committed to helping people grow and develop sustainably.

Over the years we have supported our employees in their charitable commitments and other initiatives by UK-based charitable organisations.

For the last few years, we have proudly supported several charities, in their mission and are proud to continue to do so every year. We are proud to continue our partnership with The Clare Foundation, working with leaders from charities across Buckinghamshire to develop their people management skills. Read more about the success of the People Leaders’ Academy. 

Additionally, through The Motivation Agency Online, we are committed to donating 5% of proceeds of our off-the-shelf E-learning Courses to causes close to our values.

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READY TO TALK?

Change succeeds when people believe in it. If you're preparing your frontline for what's next, we'd love to hear about your challenge.

TELL US WHAT'S CHANGING. WE'LL TELL YOU HOW WE'D LAND IT.